Terms of Use, and Code of Conduct
GLOBAL HINDU BUSINESS COMMUNITY (www.globalhbc.com) AUnit Of SanSra IBS India Pvt. Ltd
Membership Agreement, Terms of Use, and Code of Conduct
1. Introduction and Purpose
This Membership Agreement (“Agreement”) governs the access, registration, and use of the platform www.globalhbc.com (“Platform”), operated under the name Global Hindu Business Community ("organisation").
The primary objective of the Platform is to create a unified digital ecosystem for individuals belonging to the Hindu community, including entrepreneurs, professionals, service providers, and business owners, to showcase, promote, and grow their businesses and services. The platform facilitates collaboration, mutual support, and economic growth within the community while promoting the values and principles of Hindu Dharma.
By registering as a member, the user (“Member”) agrees to comply with all terms, conditions, policies, and guidelines set forth in this Agreement.
2. Eligibility for Membership
2.1 Membership is strictly limited to individuals who identify as members of the Hindu community.
2.2 The organisation reserves the absolute right to verify the eligibility of any applicant and to approve or reject membership at its sole discretion, without assigning any reason.
2.3 Membership is non-transferable and intended solely for the registered individual or entity.
3. Nature of the Platform
3.1 The Platform operates as an online marketplace and networking forum where Members may:
Create and manage profiles;
Promote and advertise products or services;
Offer goods and services for sale;
Connect with other members for business purposes.
3.2 The Platform acts solely as a facilitator and shall not be considered a buyer, seller, agent, broker, or intermediary in any transaction.
3.3 All transactions are strictly between members, and the organisation has no direct involvement in such dealings.
4. Platform Fees and Charges
4.1 The Platform shall charge a service fee of 20% (twenty percent) on the total value of each successful transaction conducted through the Platform.
4.2 A transaction shall be deemed “successful” upon completion of delivery of the product or service to the customer.
4.3 The applicable platform fee shall be automatically deducted or payable as per the payment mechanism defined by the Platform.
5. Payment Settlement and Payout Terms
5.1 Payments for successful transactions shall not be released immediately upon completion of delivery.
5.2 The organisation shall hold the payment for a waiting period of 7 (seven) days from the date of confirmed delivery.
5.3 Upon completion of the 7-day waiting period and subject to no disputes, complaints, or return requests, the payment (after deduction of applicable platform fees) shall be released to the Member.
5.4 The organisation reserves the right to withhold or delay payments in case of disputes, complaints, suspected fraud, or policy violations.
6. Return, Refund, and Delivery Policy
6.1 Members offering products or services agree to provide a return/refund window of 7 (seven) days from the date of delivery, unless otherwise specified.
6.2 In the event of a return:
The Member shall bear the cost of both forward and reverse delivery charges (i.e., two-way shipping costs).
The Platform shall not be responsible for any logistics or shipping costs.
6.3 The Member shall be responsible for handling all return requests, refunds, replacements, and customer communication.
7. Member Obligations and Code of Conduct
7.1 Members shall strictly comply with all Platform rules and guidelines.
7.2 Members shall not:
Post defamatory, abusive, or offensive content;
Engage in political discussions or unrelated conversations;
Share non-business or irrelevant content.
7.3 Members may only post business-related content, including advertisements and promotional materials.
7.4 Members shall maintain respectful and professional conduct at all times and shall not engage in personal attacks or harassment.
8. Prohibited Activities
8.1 Members shall not:
Engage in illegal or unlawful business activities;
Promote prohibited or fraudulent products/services;
Misrepresent offerings or provide false information.
8.2 Violations may result in immediate termination and possible legal action.
9. Fair Usage and Non-Interference
9.1 Members shall not defame, criticise, or negatively interfere with the business or services of other Members.
9.2 Ethical business conduct and fair competition are mandatory.
10. Content Responsibility
10.1 Members are solely responsible for:
Accuracy of content and advertisements;
Quality and delivery of products/services;
Any commitments made to customers.
10.2 The organisation does not verify or guarantee member content.
11. Transactions and Risk
11.1 All transactions are conducted at the sole risk and responsibility of the Members involved.
11.2 Members must perform proper due diligence before entering into any transaction.
12. Administrative Rights
12.1 The organisation reserves the absolute right to:
Approve or reject memberships;
Remove Members at any time;
Delete or modify any content.
12.2 All administrative decisions are final and not subject to dispute.
13. Non-Business Content Restriction
13.1 Members shall not post:
Greetings such as “Good Morning,” “Good afternoon", etc.;
Spam or irrelevant content;
Non-business-related messages.
14. Disclaimer of Liability
14.1 The organisation shall not be liable for:
Product defects or service issues;
Financial losses or disputes;
Any misconduct by Members.
14.2 The Platform is used entirely at the Member’s own risk.
15. Indemnification
Members agree to indemnify and hold harmless the organisation, its administrators, and affiliates from any claims, damages, or liabilities arising from:
Use of the Platform;
Violation of this Agreement;
Disputes with other Members or customers.
16. Termination
16.1 Membership may be terminated at any time by the organisation without prior notice.
16.2 Upon termination, access to the Platform will be revoked.
17. Amendments
The organisation reserves the right to modify these terms at any time. Continued use of the Platform constitutes acceptance of such changes.
18. Governing Law and Jurisdiction
This Agreement shall be governed by the laws of India. Any disputes shall be subject to the Vijayawada jurisdiction of competent courts.
Terms and Conditions HBC Platform Users
Terms and Conditions for HBC Platform Users
These Terms and Conditions ("Terms") govern your access to and use of the HBC (Hindu Business Community) digital platform ("Platform"). By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Platform.
1. Nature of Service – Third-Party Providers:
1.1 The HBC Platform functions exclusively as a digital intermediary designed to connect individuals ("Users") with third-party business and service providers ("Providers").
1.2 Users expressly acknowledge and agree that any and all services, goods, or products advertised, offered, or provided through the Platform are rendered by independent third-party Providers.
1.3 HBC, its officers, employees, management, agents, or affiliates (collectively, "HBC Entities") are in no way responsible or liable for, nor do they guarantee, the quality, quantity, purity, safety, legality, suitability, or fitness for a particular purpose of any products, services, or businesses offered by Providers on the Platform.
1.4 Users are solely responsible for conducting their own due diligence, verification, and assessment of any Provider, their licenses, qualifications, certifications, and the nature of the products or services they offer, prior to engaging in any transaction or interaction. HBC Entities do not endorse, certify, or warrant the accuracy of any information provided by Providers on the Platform.
2. Platform Functionality – Digital Connection Only:
2.1 Users understand and agree that the HBC Platform is solely a digital facility for the purpose of facilitating connections between individuals and businesses.
2.2 The Platform does not engage in the sale, provision, delivery, or endorsement of any goods or services. Its function is strictly limited to providing a medium for Providers to list their offerings and for Users to discover such offerings.
2.3 HBC Entities do not participate in, supervise, or control any transactions, agreements, or interactions that may occur between Users and Providers outside of the Platform's core digital connection functionality.
3. Dispute Resolution and Limitation of Liability:
3.1 Users expressly acknowledge and agree that any and all disputes, claims, controversies, or disagreements arising out of or in connection with any transaction, interaction, or engagement between a User and a Provider shall be resolved directly and exclusively between the User and the Provider.
3.2 HBC Entities shall under no circumstances be a party to any such dispute, claim, controversy, or disagreement. Users hereby waive any right to bring any action, claim, or demand against HBC Entities in relation to disputes with Providers.
3.3 Users agree to indemnify, defend, and hold harmless HBC Entities from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from or in connection with any disputes between Users and Providers.
4. Platform Access and Termination:
4.1 HBC reserves all its rights, at its sole discretion, to deny, suspend, or terminate a User's access to all or any part of the Platform at any time, for any reason or no reason, without prior notice or liability.
4.2 Reasons for termination may include, but are not limited to, violation of these Terms, abusive behavior, fraudulent activity, or any action deemed detrimental to the integrity or operation of the Platform or the experience of other users.
5. Governing Law and Jurisdiction:
5.1 These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.
5.2 Any and all disputes, claims, or controversies arising out of or relating to these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts located in Vijayawada, Andhra Pradesh, India. Users hereby irrevocably consent to the personal jurisdiction of such courts.
6. Advice and Promotion:
6.1 HBC may, from time to time, offer general advice, information, or insights related to business or services on the Platform. However, HBC will never promote, endorse, or recommend any particular business or service independently.
6.2 Any advice or information provided by HBC is for informational purposes only and does not constitute a recommendation, endorsement, or guarantee of any specific Provider or their offerings.
6.3 It is the User's sole discretion and decision to act upon any advice, information, or engage with any Provider listed on the Platform. Users are solely responsible for evaluating the accuracy, completeness, and usefulness of all information and advice.
7. Amendments to Terms:
7.1 HBC reserves the right to modify or revise these Terms at any time, with or without prior notice.
7.2 Any changes to these Terms will be effective immediately upon posting on the Platform. Your continued use of the Platform after the posting of revised Terms constitutes your acceptance of the changes.
8. Severability:
8.1 If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity, illegality, or unenforceability shall not affect the validity or enforceability of the remaining provisions of these Terms, which shall remain in full force and effect.
9. Entire Agreement:
9.1 These Terms constitute the entire agreement between you and HBC regarding your use of the Platform and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding such subject matter.
By using the HBC Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
PROHIBITED PRODUCTS & SERVICES
GLOBAL HBC
PROHIBITED PRODUCTS & SERVICES POLICY
Effective Date: 10/09/2026
Last Updated: 10/09/2026
Website: www.globalhbc.com
Contact: info@globalhbc.com
1. PURPOSE OF THIS POLICY
Global HBC (“Global HBC”, “we”, “us”, “our” or the “Platform”) is committed to maintaining a lawful, trustworthy, safe and commercially responsible marketplace and business community.
This Prohibited Products & Services Policy (“Policy”) identifies products, services, advertisements, offers, listings, content and activities that are prohibited, restricted or subject to additional review on Global HBC.
This Policy applies to:
vendors;
sellers;
service providers;
businesses;
professionals;
advertisers;
sponsors;
members;
affiliates;
users;
customers; and
any other person or entity using or accessing Global HBC.
By registering, listing, advertising, promoting, selling, offering or otherwise using Global HBC, you agree to comply with this Policy.
This Policy forms an integral part of the Global HBC Terms & Conditions, Vendor Terms, Advertising Terms, User Agreement and other applicable policies.
2. GLOBAL HBC'S PLATFORM RIGHTS
Global HBC reserves the maximum rights permitted by applicable law to determine whether any product, service, advertisement, listing, business activity or content may be permitted on the Platform.
Global HBC may, at its sole and reasonable discretion, and without assuming responsibility for the seller's business:
reject a listing;
refuse registration;
request additional information;
request licences or registrations;
request proof of authenticity;
request invoices or purchase documents;
request regulatory approvals;
restrict visibility;
remove or disable a listing;
suspend an account;
restrict account functionality;
restrict advertising;
cancel or suspend promotional activities;
withhold or delay platform-related payments where legally permissible;
investigate suspected violations;
terminate a vendor relationship;
permanently prohibit a person or business from using the Platform;
cooperate with law-enforcement or regulatory authorities where required or appropriate; and
take any other action reasonably necessary to protect Global HBC, its users, customers, vendors, business partners and the public.
Global HBC is not required to provide prior notice before taking urgent action where Global HBC reasonably believes that immediate action is necessary to protect users, the Platform, third parties, legal compliance, public safety or Global HBC's interests.
3. IMPORTANT PRINCIPLE – LISTING DOES NOT MEAN APPROVAL
The appearance of a product, service, advertisement or business on Global HBC does not constitute:
an endorsement;
certification;
guarantee;
verification;
recommendation;
approval;
authentication;
legal clearance;
regulatory approval; or
confirmation that the seller possesses all legally required licences.
Unless expressly stated by Global HBC in writing, Global HBC does not certify the legality, authenticity, safety, quality, effectiveness, ownership or regulatory status of any third-party product or service.
Each vendor remains solely responsible for ensuring that its products, services, advertisements and business activities comply with all applicable laws, licences, regulations and industry requirements.
4. GENERAL PROHIBITION
A product, service, listing, advertisement, business activity or content may not be offered through Global HBC if it:
is illegal;
violates applicable law;
violates a court order or regulatory direction;
infringes intellectual-property rights;
is counterfeit, fake, unauthorised or deceptively represented;
involves fraud or deception;
creates an unreasonable risk to consumers or the public;
requires a licence or approval that the vendor does not possess;
contains materially misleading claims;
is designed to facilitate unlawful activity;
violates this Policy or another Global HBC policy;
may expose Global HBC to legal, regulatory, financial, operational or reputational risk; or
falls within a category that Global HBC has otherwise prohibited or restricted.
Global HBC may also prohibit a product or service where its legality varies by jurisdiction and Global HBC determines that permitting it creates unacceptable compliance or operational risk.
5. PROHIBITED PRODUCTS AND SERVICES
The following categories are prohibited unless Global HBC expressly authorises otherwise in writing and all applicable legal and regulatory requirements are satisfied.
5.1 Illegal Products and Services
Prohibited:
products prohibited by law;
services prohibited by law;
goods obtained through unlawful means;
services designed to facilitate criminal activity;
instructions or services intended to facilitate unlawful conduct;
unlawfully imported or exported products;
products subject to unlawful trade restrictions; and
any other item or service that Global HBC reasonably believes cannot lawfully be offered.
6. COUNTERFEIT, FAKE AND INAUTHENTIC GOODS
Global HBC strictly prohibits:
counterfeit products;
fake branded products;
replicas falsely represented as originals;
unauthorised copies;
products bearing another party's trademark without authorisation;
fake certificates;
fake warranty documents;
fake invoices;
fake authentication documents;
products falsely represented as genuine;
unauthorised branded merchandise; and
products designed to deceive consumers regarding origin or authenticity.
Vendors may be required to provide:
purchase invoices;
distributor documentation;
manufacturer information;
authenticity certificates;
import documentation;
brand authorisation; or
other evidence requested by Global HBC.
Global HBC may remove a listing even where a formal infringement determination has not yet been made if Global HBC reasonably believes that the listing presents an authenticity or intellectual-property risk.
7. STOLEN, MISAPPROPRIATED OR ILLEGALLY OBTAINED GOODS
Global HBC prohibits:
stolen goods;
goods suspected to have been stolen;
goods obtained through burglary, robbery or fraud;
unlawfully acquired assets;
property belonging to another person without lawful authority;
unlawfully recovered or diverted goods; and
products whose ownership or provenance cannot reasonably be established where Global HBC considers verification necessary.
Global HBC may request proof of ownership or lawful possession.
8. WEAPONS AND DANGEROUS ITEMS
Global HBC prohibits weapons and weapon-related products to the extent prohibited or restricted by applicable law or Global HBC policy.
This may include:
firearms;
ammunition;
prohibited weapons;
explosive devices;
illegal weapon components;
unlawful weapon accessories;
prohibited self-defence weapons;
explosive materials;
devices intended to cause unlawful injury; and
other dangerous items prohibited by applicable law.
Products that may be legally sold in one jurisdiction but prohibited or restricted in another may be restricted or removed by Global HBC.
Global HBC may apply stricter internal restrictions than the minimum legal standard.
9. DRUGS, CONTROLLED SUBSTANCES AND ILLEGAL INTOXICANTS
Global HBC prohibits:
illegal drugs;
controlled substances offered unlawfully;
narcotics;
unlawfully supplied prescription medicines;
illicit intoxicating substances;
products intended to facilitate illegal drug use;
drug-related equipment where prohibited by law;
substances prohibited under applicable law; and
services facilitating illegal drug transactions.
Where a product is legally regulated, Global HBC may require evidence of appropriate licences, registrations or authorisations before permitting the listing.
10. PRESCRIPTION AND REGULATED MEDICAL PRODUCTS
Products and services subject to medical, pharmaceutical or healthcare regulation may require appropriate licences, registrations, approvals or professional credentials.
Global HBC may prohibit or restrict:
unlicensed pharmacies;
unauthorised prescription medicine sales;
unregistered medical products;
illegally imported medicines;
spurious or misbranded medicines;
unauthorised medical devices;
products requiring regulatory approval that has not been obtained;
medical services provided without required professional qualifications;
healthcare services provided without required registration;
services falsely claiming professional accreditation; and
any medical product or service that violates applicable healthcare regulations.
Vendors are solely responsible for obtaining and maintaining all licences and approvals required for their activities.
11. UNSUPPORTED MEDICAL, HEALTH OR WELLNESS CLAIMS
Global HBC prohibits materially misleading or unsupported health claims.
This includes claims that a product can:
cure a serious disease;
prevent a serious disease;
permanently treat a medical condition;
replace medically necessary treatment;
guarantee a medical outcome;
produce guaranteed weight loss;
reverse a disease without appropriate evidence;
provide guaranteed fertility results;
provide guaranteed cancer treatment;
provide guaranteed diabetes treatment;
provide guaranteed mental-health treatment; or
provide other medical outcomes without appropriate substantiation.
Statements must not falsely imply that a product or service has been approved, endorsed or recommended by a government authority, hospital, doctor, medical organisation or other professional body.
Global HBC may request supporting evidence for health-related claims.
12. UNLICENSED PROFESSIONAL OR MEDICAL SERVICES
Global HBC may prohibit services where the provider is required by law to hold a professional licence, registration, certification or other authorisation and cannot demonstrate the required authority.
This may include, depending on applicable law:
medical practitioners;
diagnostic services;
pharmacies;
clinical services;
healthcare facilities;
financial professionals;
legal professionals;
regulated consultants;
brokers;
agents; and
other regulated professionals.
Global HBC does not itself grant professional licences or regulatory approvals.
13. FRAUDULENT FINANCIAL SCHEMES
Global HBC prohibits schemes involving fraud, deception or unlawful financial activity.
This includes:
Ponzi schemes;
pyramid schemes where prohibited by law;
fraudulent investment schemes;
fake investment opportunities;
guaranteed-return schemes that are misleading or unlawful;
fake loan schemes;
fake financing schemes;
money-multiplication schemes;
fraudulent fundraising;
unauthorised deposit-taking;
money laundering;
fraudulent payment services;
fake banking or financial services;
investment opportunities involving materially misleading information; and
schemes designed primarily to obtain money through deception.
14. INVESTMENT AND FINANCIAL OPPORTUNITIES
Financial, investment, fundraising and related opportunities may be subject to strict regulatory requirements.
Global HBC may prohibit, restrict or require prior approval for:
securities-related activities;
investment products;
collective investment arrangements;
lending activities;
deposit-taking;
insurance-related activities;
financial advisory services;
portfolio management;
brokerage;
cryptocurrency or virtual-asset activities;
fundraising;
crowdfunding;
foreign-exchange services; and
other regulated financial activities.
A vendor must not represent that Global HBC:
guarantees an investment;
guarantees profits;
guarantees returns;
endorses an investment;
provides investment advice; or
approves the legality of an investment opportunity,
unless Global HBC has expressly provided such statement in writing.
Global HBC reserves the right to remove any financial or investment listing where the regulatory status, licensing, disclosures, business model, claims or documentation is unclear or presents a material risk to Global HBC or its users.
15. UNLICENSED FINANCIAL SERVICES
Global HBC prohibits financial services that legally require registration, licensing or authorisation where the provider does not possess the required authorisation.
The vendor may be required to provide evidence of:
registration;
licence;
regulatory approval;
professional qualification;
statutory disclosure;
business registration;
tax registration; or
other documentation.
Submission of documents does not automatically guarantee approval.
Global HBC retains the right to independently determine whether the listing will be permitted.
16. INTELLECTUAL-PROPERTY INFRINGEMENT
Global HBC prohibits content and products that infringe or facilitate infringement of:
trademarks;
copyrights;
patents;
designs;
trade names;
domain names;
confidential information;
trade secrets;
publicity rights;
database rights; or
other proprietary rights.
Prohibited conduct includes:
unauthorised copying;
unauthorised use of logos;
unauthorised branded products;
pirated software;
pirated movies;
pirated music;
pirated books;
copied courses;
copied photographs;
copied videos;
unauthorised digital content;
trademark misuse; and
passing off another business's goods or services as one's own.
Global HBC may remove allegedly infringing material upon receiving a complaint, notice, legal demand or other credible information.
17. ADULT, SEXUAL AND ILLEGAL CONTENT
Global HBC may prohibit or restrict:
illegal pornography;
sexual exploitation;
sexual content involving minors;
non-consensual sexual content;
sexual exploitation services;
trafficking-related content;
illegal adult services;
obscene content where prohibited by law;
sexually explicit content that violates applicable law or Global HBC standards; and
content that Global HBC reasonably considers inappropriate for its Platform.
Content involving minors in a sexual or exploitative context is strictly prohibited.
18. HATE, EXTREMISM AND VIOLENT CONTENT
Global HBC prohibits content that:
promotes terrorism;
promotes violent extremism;
encourages unlawful violence;
promotes hatred against protected groups;
encourages violent acts;
glorifies terrorism or violent extremism;
promotes organised criminal activity;
incites violence;
threatens individuals or groups; or
otherwise violates applicable law.
Global HBC may remove content that creates a significant safety, legal or reputational risk even where the legal position is uncertain.
19. FRAUD, DECEPTION AND MISLEADING REPRESENTATIONS
Vendors must provide accurate information.
Prohibited conduct includes:
false business identities;
fake reviews;
fake testimonials;
manipulated ratings;
false qualifications;
false certifications;
fake awards;
false ownership claims;
false product descriptions;
false pricing;
fake discounts;
false scarcity claims;
false guarantees;
misleading before-and-after claims;
deceptive photographs;
misleading advertisements;
false claims of government approval;
false claims of association with Global HBC; and
impersonation of another person or organisation.
Global HBC may remove any listing where material information appears false, incomplete, deceptive or incapable of reasonable verification.
20. FINANCIAL CRIME AND MONEY LAUNDERING
Global HBC prohibits the use of the Platform for:
money laundering;
terrorist financing;
proceeds of crime;
fraudulent transactions;
unlawful fund transfers;
concealment of beneficial ownership;
fraudulent invoicing;
fake transactions;
payment manipulation; or
other financial crimes.
Global HBC may cooperate with competent authorities where required by law.
21. PRODUCTS THAT CREATE UNREASONABLE SAFETY RISKS
Global HBC may prohibit products that present an unreasonable risk of:
serious injury;
death;
fire;
poisoning;
contamination;
electrical hazards;
structural failure;
unsafe use;
environmental harm; or
other significant harm.
This may apply even if the product is not specifically named in this Policy.
22. ENVIRONMENTALLY RESTRICTED OR ILLEGAL PRODUCTS
Global HBC may restrict products involving:
illegally traded wildlife;
protected species;
illegal animal products;
prohibited environmental materials;
illegally harvested resources;
hazardous waste;
prohibited chemicals;
environmentally restricted substances; or
products otherwise prohibited by environmental law.
23. SERVICES THAT FACILITATE ILLEGAL ACTIVITY
A service may be prohibited where its principal purpose or reasonably foreseeable use is to facilitate:
fraud;
identity theft;
hacking;
cybercrime;
document forgery;
money laundering;
unlawful surveillance;
trafficking;
exploitation;
illegal gambling;
unlawful financial activity;
evasion of law enforcement;
creation of fraudulent documents; or
other unlawful conduct.
24. ILLEGAL DIGITAL PRODUCTS AND SERVICES
Global HBC may prohibit:
stolen accounts;
stolen credentials;
malware;
ransom ware;
spyware;
unlawful hacking services;
phishing services;
credential theft;
botnets;
tools primarily designed for unlawful intrusion;
stolen databases;
unlawfully obtained personal information;
pirated software; and
other unlawful digital products or services.
25. PERSONAL DATA AND PRIVACY
Users and vendors must not list, sell, publish or distribute personal information belonging to another person without lawful authority.
This includes:
identity information;
financial information;
passwords;
authentication information;
private communications;
confidential records;
medical information;
unlawfully obtained databases; and
other protected personal information.
26. ILLEGAL GAMBLING AND UNAUTHORISED GAMING ACTIVITIES
Global HBC may prohibit gambling, betting, lotteries, gaming or similar activities where prohibited or regulated under applicable law.
Where an activity is legally regulated, Global HBC may require evidence of appropriate licences and authorisations.
Global HBC may apply stricter internal restrictions regardless of whether a particular activity is technically lawful in a particular jurisdiction.
27. PRODUCTS SUBJECT TO RECALL OR REGULATORY ACTION
Global HBC may remove or restrict:
recalled products;
products subject to regulatory prohibition;
products declared unsafe;
products subject to government warnings;
products subject to court restrictions; or
products whose continued sale presents a material consumer-safety risk.
Global HBC may take action based on information from manufacturers, regulators, authorities, consumers or other credible sources.
28. PRODUCTS REQUIRING SPECIAL LICENCES OR PERMITS
Where a product or service requires a licence, permit, registration, certification or government approval, the vendor must obtain and maintain the same.
Global HBC may require documentary evidence before approving or continuing the listing.
The vendor is solely responsible for:
obtaining the relevant licence;
keeping it valid;
complying with its conditions;
renewing it;
displaying required disclosures; and
immediately informing Global HBC of suspension, cancellation or expiry.
29. JURISDICTION-SPECIFIC RESTRICTIONS
A product or service permitted in one country, state or jurisdiction may be prohibited or restricted elsewhere.
Global HBC may therefore:
restrict listings geographically;
disable listings in particular jurisdictions;
request additional documentation;
restrict delivery locations;
prohibit international sales; or
remove the listing entirely.
Global HBC may adopt a conservative approach where the legal position is uncertain.
30. GLOBAL HBC'S RIGHT TO REQUEST INFORMATION
Global HBC may request information or documentation from a vendor at any time where reasonably necessary for compliance, verification, safety, fraud prevention or risk management.
Information may include:
identity and business details;
business registration;
GST or tax information where applicable;
licences;
professional registrations;
manufacturer information;
invoices;
purchase records;
authenticity documents;
certificates;
regulatory approvals;
product photographs;
product labels;
safety documentation;
testing reports;
ownership documents;
intellectual-property authorisations; and
other information reasonably required by Global HBC.
Failure to provide requested information within the specified period may result in listing restriction, removal, suspension or termination.
31. TEMPORARY RESTRICTION DURING INVESTIGATION
Where Global HBC receives a complaint, legal notice, regulatory communication, safety concern, authenticity complaint or other credible indication of a potential violation, Global HBC may temporarily restrict the relevant listing or account while reviewing the matter.
Such temporary action does not necessarily mean that Global HBC has determined that a violation occurred.
Global HBC may maintain the restriction until:
sufficient information is received;
the issue is resolved;
the vendor provides satisfactory evidence;
a regulatory or legal matter is concluded; or
Global HBC determines that reinstatement is appropriate.
32. IMMEDIATE REMOVAL
Global HBC may immediately remove or disable content where it reasonably believes that continued availability may:
violate law;
create a safety risk;
facilitate fraud;
infringe intellectual property;
expose Global HBC to regulatory liability;
harm users;
expose children or vulnerable persons to unlawful content;
facilitate financial crime;
damage the integrity of the Platform; or
create significant legal or reputational risk.
Where legally permitted, Global HBC may act without prior notice.
33. ACCOUNT SUSPENSION AND TERMINATION
A violation of this Policy may result in:
warning;
listing correction request;
listing restriction;
listing removal;
advertising restriction;
temporary account suspension;
permanent account suspension;
termination of vendor access;
prohibition from creating new accounts; or
other appropriate action.
Global HBC may consider:
seriousness of the violation;
potential harm;
previous violations;
repeated violations;
intentional conduct;
cooperation with investigation;
regulatory requirements;
consumer complaints; and
overall risk to Global HBC.
34. REPEAT OFFENDERS
Global HBC may permanently restrict or terminate accounts associated with repeated or serious violations.
Where permitted by law, Global HBC may also restrict attempts to create replacement accounts for the purpose of circumventing a suspension or termination.
35. VENDOR RESPONSIBILITY
Every vendor is solely responsible for ensuring that its products and services:
are lawful;
are genuine;
are accurately described;
comply with applicable standards;
comply with licensing requirements;
comply with tax requirements;
comply with advertising requirements;
comply with consumer-protection requirements;
comply with intellectual-property laws;
comply with product-safety requirements; and
comply with all other applicable laws and regulations.
A vendor may not rely on the fact that Global HBC permitted a listing to remain online as evidence that the product or service is legally compliant.
36. NO WARRANTY BY GLOBAL HBC
To the maximum extent permitted by applicable law, Global HBC does not warrant that:
every listing is lawful;
every seller is properly licensed;
every product is authentic;
every service is professionally qualified;
every advertisement is accurate;
every product is safe;
every claim is substantiated; or
every vendor has complied with all applicable laws.
Users should independently evaluate a vendor, product or service before entering into a transaction.
37. THIRD-PARTY VENDORS
Global HBC may provide a platform through which independent third-party vendors offer products or services.
Unless expressly stated otherwise:
the vendor is the seller/service provider;
the vendor is responsible for its products and services;
the vendor is responsible for its legal compliance;
the vendor is responsible for customer obligations applicable to it; and
Global HBC does not become the manufacturer, importer, professional service provider or legal representative of the vendor merely by providing Platform access.
38. NO AGENCY OR AUTHORISATION
Unless expressly stated in writing, listing a vendor on Global HBC does not create:
an agency relationship;
partnership;
joint venture;
employment relationship;
franchise relationship;
professional relationship; or
legal representation relationship
between Global HBC and the vendor.
A vendor must not represent itself as an agent, employee, partner, representative or authorised spokesperson of Global HBC without written authorisation.
39. INDEMNIFICATION BY VENDORS
To the maximum extent permitted by applicable law, each vendor agrees to defend, indemnify and hold harmless Global HBC, its owners, directors, officers, employees, representatives, affiliates, contractors and service providers from claims, losses, liabilities, penalties, damages, costs and expenses arising from or relating to:
prohibited products;
prohibited services;
unlawful business activities;
infringement claims;
counterfeit products;
inaccurate information;
regulatory violations;
consumer claims;
personal injury;
property damage;
tax violations;
licensing violations;
misleading advertising;
medical or health claims;
financial claims;
fraud;
breach of this Policy; or
breach of applicable law.
This provision applies to the maximum extent permitted by applicable law.
40. PAYMENTS, REFUNDS AND FUNDS
Where a listing or account is removed, suspended or terminated, Global HBC may take appropriate action concerning related transactions, commissions, platform fees, advertising credits or other amounts, subject to:
applicable law;
contractual obligations;
transaction status;
fraud-prevention requirements;
payment-provider rules; and
Global HBC's applicable refund and payment policies.
Nothing in this Policy is intended to unlawfully deprive a consumer of a mandatory statutory right.
41. REPORTING PROHIBITED PRODUCTS OR SERVICES
Users may report suspected prohibited products or services to Global HBC.
Reports may include:
product/listing information;
vendor information;
reason for the complaint;
supporting evidence;
photographs or documents;
suspected legal violation; and
other relevant information.
Reports should be made in good faith.
False, malicious or knowingly fraudulent complaints may themselves constitute a violation of Global HBC policies.
42. INTELLECTUAL-PROPERTY COMPLAINTS
A rights holder may notify Global HBC where it believes that content or a product infringes its rights.
Global HBC may request reasonable supporting documentation, including:
identification of the rights holder;
identification of the relevant intellectual-property right;
identification of the allegedly infringing material;
explanation of the alleged infringement; and
supporting evidence.
Global HBC may remove or restrict the relevant material while reviewing the complaint.
43. LEGAL AND REGULATORY REQUESTS
Global HBC may cooperate with:
courts;
police;
law-enforcement agencies;
regulators;
government authorities;
tax authorities;
consumer-protection authorities; and
other competent authorities
where required or permitted by applicable law.
Global HBC may preserve, disclose or restrict information where legally required or reasonably necessary to comply with a lawful request.
44. NO OBLIGATION TO INVESTIGATE EVERY LISTING
Global HBC does not undertake to proactively inspect, verify or investigate every product, service, advertisement, vendor or piece of content.
The absence of enforcement action does not mean that a listing complies with this Policy.
Global HBC may act when information comes to its attention.
45. POLICY INTERPRETATION
This Policy is intended to provide broad categories of prohibited and restricted conduct.
The examples in this Policy are illustrative and not exhaustive.
Global HBC may restrict products, services or activities not expressly listed where Global HBC reasonably determines that they:
create legal risk;
create regulatory risk;
create safety risk;
create consumer-protection concerns;
create fraud risk;
create reputational risk;
violate the spirit of this Policy; or
are inconsistent with the legitimate interests of the Platform.
46. GLOBAL HBC'S RIGHT TO UPDATE THIS POLICY
Global HBC may modify, expand, restrict or otherwise update this Policy from time to time.
Changes may be made to:
reflect changes in law;
respond to regulatory requirements;
address emerging risks;
protect users;
protect Global HBC;
improve Platform integrity; or
introduce additional prohibited categories.
The updated version will become effective from the date stated on the Platform.
Continued use of Global HBC after the effective date constitutes acceptance of the updated Policy, to the extent permitted by applicable law.
47. SEVERABILITY
If any provision of this Policy is determined to be invalid, unlawful or unenforceable, the remaining provisions shall continue to operate to the maximum extent permitted by applicable law.
The invalid provision shall be interpreted or modified to the minimum extent necessary to make it enforceable where legally permissible.
48. RELATIONSHIP WITH OTHER GLOBAL HBC POLICIES
This Policy should be read together with:
Global HBC Terms & Conditions;
Vendor Terms & Conditions;
Privacy Policy;
Refund & Cancellation Policy;
Shipping/Delivery Policy;
Intellectual Property Policy;
Advertising Policy;
User Agreement;
Community Guidelines;
Disclaimer;
Investment/Financial Opportunity Terms, where applicable; and
any other policies published by Global HBC.
If there is a conflict, Global HBC may apply the provision that provides the greater level of protection for the Platform and users to the maximum extent permitted by applicable law, subject to mandatory statutory rights.
49. GOVERNING LAW
This Policy shall be governed by the laws applicable to the Global HBC entity operating the Platform, subject to applicable mandatory consumer-protection and other statutory requirements.
Where legally permissible, disputes relating to this Policy shall be subject to the jurisdiction of the courts specified in the Global HBC Terms & Conditions.
[INSERT EXACT LEGAL ENTITY NAME AND JURISDICTION BEFORE PUBLICATION.]
50. CONTACT
For reporting prohibited products, services or content:
Global HBC
Website: www.globalhbc.com
Email: info@globalhbc.com
Subject line recommended:
“PROHIBITED PRODUCT / SERVICE REPORT – GLOBAL HBC”
51. IMPORTANT VENDOR ACKNOWLEDGEMENT
By listing, advertising, selling, promoting or offering any product or service through Global HBC, the vendor acknowledges and agrees that:
“I am solely responsible for ensuring that my products, services, advertisements and business activities comply with all applicable laws, licences, regulations, consumer-protection requirements, intellectual-property rights and Global HBC policies. I understand that Global HBC may reject, restrict, remove, suspend or terminate any listing or account where Global HBC reasonably considers such action necessary to protect the Platform, its users, third parties or Global HBC's legal, regulatory, commercial or reputational interests.”
END OF PROHIBITED PRODUCTS & SERVICES POLICY
I would also add this short clause to your main Global HBC Terms & Conditions
PROHIBITED PRODUCTS, SERVICES AND ACTIVITIES
Users and vendors must not use Global HBC to list, advertise, promote, sell, supply, facilitate or otherwise provide any product, service or activity that is illegal, prohibited, counterfeit, fraudulent, misleading, unsafe, unlicensed, unauthorised, infringing or otherwise prohibited under applicable law or Global HBC policies.
Global HBC reserves the right, to the maximum extent permitted by applicable law, to refuse, reject, restrict, modify, suspend, disable, remove or terminate any listing, advertisement, service, account or vendor relationship where Global HBC reasonably believes that the relevant activity:
violates applicable law or regulation;
violates a court or regulatory order;
infringes third-party rights;
involves counterfeit, stolen or unauthorised goods;
involves fraud, deception or financial misconduct;
involves prohibited or controlled products;
involves unlicensed regulated services;
presents a health, safety, consumer or public-interest risk;
contains misleading or unsupported claims;
creates material legal, regulatory, financial or reputational risk for Global HBC; or
violates any Global HBC policy.
Global HBC may take such action with or without prior notice where permitted by law, particularly where immediate action is reasonably necessary to prevent harm, fraud, unlawful activity or regulatory exposure.
The fact that Global HBC permits a listing, advertisement or account to appear on the Platform does not constitute an endorsement, certification, authentication, regulatory approval or guarantee of the legality, quality, safety or accuracy of the relevant product, service or vendor.
The vendor remains solely responsible for the legality, authenticity, safety, quality, licensing, regulatory compliance, taxation, advertising and delivery of its products and services.
The detailed Global HBC Prohibited Products & Services Policy, as amended from time to time, forms part of these Terms & Conditions and is incorporated by reference.
One important legal point: I would not write “Global HBC can remove anything for any reason whatsoever” without qualification. A stronger and safer formulation is the one above: “to the maximum extent permitted by applicable law” + broad risk-based discretion + immediate action where necessary + mandatory statutory rights preserved. That gives Global HBC substantial control without unnecessarily creating an obviously overreaching clause.